Privacy Policy

Privacy Policy

Welcome to Needleworks KL! This Privacy Policy outlines how we collect, use, and protect the personal information you provide on our website. By using our website and providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information we collect

We may collect various types of personal information when you interact with our website, such as:

  • Name, contact information, and billing address.
  • Shipping address and preferences.
  • Payment information.
  • Communication preferences.
  • Information you provide through customer surveys or feedback.

2. Use of Collected Information

We may use the collected information for the following purposes:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Sending updates, order confirmations, and shipping notifications.
  • Customizing and improving our website and services.
  • Sending promotional emails, offers, and newsletters (with opt-out options).
  • Complying with legal obligations.

3. Information Sharing

We respect your privacy and do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers to fulfill your orders, process payments, or for other legitimate business purposes.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

6. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be effective immediately upon posting on our website. We encourage you to review this page periodically for any changes.

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